Once your order has been made available for download - shipping or sent out for printing, normal return policies apply. Please note: The Trump Network Online Store, will not be responsible for any bank or credit card fees that you may incur. A credit for the canceled order will only be applied to the same method of payment to which the original sale was made. Note: Your refund request will be processed instantly. However, it may take 2-7 business days for it to display on your credit or debit card statement.
SHIPPING AND HANDLING CHARGES
All returned merchandise are the customer's responsibility, including all return shipping charges. Any merchandise received without a properly displayed RMA number, or that otherwise does not meet the requirements of this policy, are unauthorized returns and will be refused and returned back to the sender of origin.
ITEMS THAT CAN’T BE RETURNED
Before you return your item to The Trump Network Online Store, make sure that your item can be returned. The following items are non returnable, non refundable and non transferable "ALL SALES ARE FINAL":
• Specialty items or special orders
• Custom printing or engraving orders, key chains, pens
• Stickers, bumper stickers, magnets, license plates, signs
• Coins and collectibles
• Online subscriptions after they have been accessed
• Online monthly memberships
• Downloadable lessons, instructional manuals, training guides, books, articles, reports, charts, videos, audio, music
• Any product missing the serial number or UPC
• Downloadable software products
• Gift cards (Except as required by law)
ITEMS THAT CAN BE RETURNED
Returns are accepted within 14 days of the date that you received your order. Books, instruction manuals, dvds and cds (In their original, unopened, shrink-wrapped condition) Clothing items must be returned within 14 days unworn, unwashed, undamaged, unused, and with all original tags attached. Note: All returned merchandise is subjected to a 15% restocking fee.
14 DAY RETURN PERIOD
To return merchandise for refund, customers must both (1) Obtain a RMA number within 14 days of the date the order was delivered to the delivery address specified on the order (This date will be verified using the return shipping tracking number) and (2) Return the merchandise so it is received by the The Trump Network Online Store, within 14 days of the date the RMA number was issued.
ONCE THE RETURN PERIOD HAS EXPIRED
The Trump Network Online Store, will not accept any merchandise for return after the return period has expired. After the return period has expired, please refer to any Limited Warranty that may be provided with the merchandise.
TIMING OF REFUND
The Trump Network Online Store, will issue a credit to the original payment method for properly returned merchandise. Please allow 2-4 weeks after return of merchandise for the credit to be processed and visible on the applicable payment statement.